Based in Carshalton

Caroline Burgess

It's Nice To Meet You

Need help planning your next trip? Whether it’s just a short break, a multi centre itinerary or the trip of a lifetime, I can help you.

There are so many problems in travel that you need experience to get the best out of your holiday. You may need help in lots of ways. This may be arranging accessible travel for the less mobile or catering for the needs of all ages and choosing which are the best excursions at your chosen location.

Let me introduce myself, my name is Caroline and I have fifteen years experience in the travel industry. Save time and hassle by booking with me to plan the perfect trip tailored around your budget. You may be wondering what I charge for my services - the answer is nothing!

As a mum of four small children, I know how hard it can be to pick the perfect family destination, which caters for everybody’s needs. I have travelled to many fantastic places over the years such as, Rome, Venice, Monte Carlo, Dubai, New York, Canada, Las Vegas, Singapore and Bali to name a few. With my passion and extensive knowledge I will add value and help you create your perfect trip with full financial protection.

I provide good old fashioned customer service on a one to one basis in the hope that you would want to book with me again in the future and refer me to all your friends and family. I am not a travel agent but your very own Travel Counsellor; I look forward to helping you with your travel plans.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My customer stories

Sent by Ben Marsden

Caroline is always happy to help and has a fantastic sense of customer service. This is my 2nd holiday booked with Caroline and I will book many more holidays with her.

Sent by David Phillpot

I have already recommended Caroline to several friends as a result of the friendly, couteous and very professional way in which she dealt with my bookings. A pleasure to deal with.

Sent by Michelle VanRoon

Caroline was amazing right from the off. She’s professional but friendly and took on board everything we asked for and nothing was too much for her, even when we kept changing bits and asking questions. She found us and amazing honeymoon for an incredible price too! Would highly recommend this service to anyone. Thank you.

Sent by Julie Freeman

Caroline was very efficient gave me lots of different options and ideas to choose from for a weekend away.

Sent by Pam Burgess

Nothing was too much trouble, Caroline was very helpful in sorting out our weekend away in London and gave us lots of options to look at and choose from. Will certainly be in touch with Caroline in the future.

Sent by Gemma Manning

Caroline has that amazing personal touch. She listens to all of your requirements and offers advice and tailors the holiday accordingly. Caroline is amazingly responsive, receptive, always contactable and approachable. 110% would recommend booking any trip in the future.

Sent by John Phillips

In depth, found a good competitive price, easy to reserve holiday, and good contact preferences - would use again.

Sent by Dean Luckhurst

100% brilliant service gave me lots of options like I asked for, highly recommend

Sent by David Harmes

We are pleased to have a good personally service, and a one to one Thank you.

Sent by Sarah Bartholomew

Amazing service from Caroline, friendly but professional

Sent by Terry Barnett

I have dealt with caroline for about 13 years - very professional person and very helpful

Sent by sylvia scottow

Very professional and knowledgeable of the places I want to visit. Extremely helpful

Sent by Lynda Mead

Helpful polite and friendly! Nothing was too much trouble!